Last updated: 3 October 2026
This policy explains how HerbalDealCare (“we”, “us”), Vrundavan Park, Sagrampura, Surat, Gujarat 395002, India, collects and uses your personal information when you visit herbaldealcare.com or buy from us.
What we collect
- Order details: your name, email, phone number, billing and shipping addresses, and the products you buy.
- Account details: if you create an account, your login email and order history. Passwords are stored encrypted.
- Payment information: card and payment details are handled directly by our payment provider. We do not see or store your full card number.
- Messages: anything you send us by email, WhatsApp or our forms.
- Technical data: IP address, browser type and pages visited, collected through cookies and server logs (see our Cookie Policy).
How we use it
- To process, ship and support your orders.
- To reply to your questions.
- To send order and shipping updates.
- To send marketing emails, only if you have opted in. You can unsubscribe at any time.
- To prevent fraud and keep the site secure.
- To meet our legal, tax and accounting obligations.
Who we share it with
We share only what is needed with: our payment provider, courier and shipping partners, our website hosting provider, and email service providers. We do not sell your personal information.
International transfers
We are based in India. When you order from another country, your information is transferred to and processed in India and by our service providers, who may be in other countries. We take reasonable steps to keep it protected.
How long we keep it
We keep order records for as long as required by tax and accounting law, and other information only as long as needed for the purposes above.
Your rights
Depending on where you live (for example under UK GDPR, Australian privacy law, Canadian PIPEDA or US state laws such as the CCPA), you may have the right to access, correct, delete or receive a copy of your information, and to object to or limit certain uses. To make a request, email care@herbaldealcare.com or message us on WhatsApp +91 98245 90028. You may also complain to your local data protection authority.
Children
Our store is not intended for children under 18, and we do not knowingly collect their information.
Changes and contact
We may update this policy and will post changes on this page. Questions? Email care@herbaldealcare.com or message us on WhatsApp +91 98245 90028.